Welcome to Babydoll We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website: https://babydollindia.com/
1. Shipping Methods and Carriers
- At Baby Doll, we currently offer Standard Shipping across India. We partner with trusted courier services to ensure your products reach you safely and in a timely manner.
- We continuously evaluate our shipping methods to provide the best possible delivery experience.
2. Order Processing Time
- All confirmed orders are processed within 48 hours (excluding Sundays and public holidays).
- Orders placed after 6:00 PM will be processed the next business day.
- Once your order is processed, it will be dispatched from our warehouse and handed over to our courier partner.
Note: During high-demand periods such as festive seasons or sale events, processing times may be slightly extended. We appreciate your patience.
3. Estimated Delivery Time
- Delivery is expected within 5–7 business days from the date of dispatch.
- Actual delivery time may vary based on:
- Delivery location
- Courier workload
- Weather or transport disruptions
- Remote or non-serviceable pin codes
4. Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned at the checkout based on your order value and delivery location.
- From time to time, we may offer free shipping promotions, which will be advertised on our website or through our marketing channels.
- Shipping rates and policies are subject to change without prior notice.
5. Order Tracking
- Once your order is dispatched:
- You will receive a shipping confirmation email with a tracking link.
- You can also track your order anytime by visiting our Order Tracking page and entering your Order ID.
- Please allow up to 24 hours after dispatch for the tracking link to become active.
6. Shipping Locations
- We currently ship to all serviceable pin codes within India.
- International shipping is not available at this time.
- Ensure that your shipping address is complete and accurate at checkout to avoid delays or non-delivery.
7. Delivery Attempts and Undelivered Packages
- Our courier partners will attempt to deliver your order at the shipping address provided.
- If you're unavailable, the delivery partner may reattempt or contact you.
- If the package is returned due to customer unavailability or an incorrect address:
- Reshipping charges may apply.
- You will be contacted before a second dispatch is made.
8. Delays and External Factors
- While we aim for timely deliveries, some factors may be beyond our control. Baby Doll is not responsible for delays caused by:
- Natural disasters
- Lockdowns or government restrictions
- Courier delays
- Strikes or protests
- Any unforeseen external event (force majeure)
- We will, however, keep you informed in case of any such delays.
9. Change of Shipping Address
- Once an order is placed, the shipping address cannot be changed.
- If you've made an error, please contact us within 2 hours of placing your order at babydollnightwear@gmail.com or +91 7058687579.
- We will try our best to accommodate the change if the order has not already been processed.
10. Contact Us
For any questions or concerns related to shipping, feel free to reach out:
BabyDoll – Customer Care
📞 Phone: +91 7058687579
📧 Email: babydollnightwear@gmail.com
🏠 Address:BABY DOLL, COMMONWEALTH TRADING CORPORATION,
5 A/B, Chowringhee Lane, Flat- 3J, 3rd Floor, Chowringhee Tower, Kolkata 700016 ,West Bengal, India
We are always happy to help and ensure your shopping experience with Babydoll is smooth and reliable.
This Shipping Policy is subject to change without prior notice. Please review this page periodically for any updates.